Frequently Asked Questions
Find answers to common questions about our home furniture and decor
Do your products require assembly?
Most of our furniture items are shipped flat-packed to ensure safety during transit. Each product includes a detailed instruction manual and all necessary hardware for easy home assembly.
What materials are used in your furniture?
We use high-quality materials including CARB P2-compliant engineered wood, powder-coated steel, and premium upholstery fabrics to ensure durability and safety.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Do you offer bulk discounts for commercial projects?
Yes, we provide competitive pricing for B2B and bulk orders. Please contact our sales team via the contact form for a personalized quote.
Are the colors on the website accurate?
We strive to display our products as accurately as possible. However, actual colors may vary slightly due to different monitor settings and lighting conditions.
What should I do if my item arrives damaged?
Please inspect your package upon arrival. If any part is damaged or missing, contact our support team within 48 hours with photos of the damage for a swift replacement.